Our Shipping & Return Guidelines
1. Shipping Policy
- Order Processing: Orders are processed within 1–2 business days after receiving full payment.
- Delivery Time: Standard delivery within 3–7 business days, depending on your location.
- Shipping Charges: Charges are calculated at checkout. Free shipping may be available on certain orders.
- Tracking: You will receive a tracking number via email or SMS once the order is shipped.
- Delivery Partners: We use trusted courier services like BlueDart, Delhivery, and India Post.
2. Return Policy
- Return Window: You may return products within 7 days of delivery.
- Condition: Items must be unused, in original packaging, and in sellable condition.
- Non-returnable items: Custom or perishable items are not eligible for return.
- Initiating a Return: Contact our support team with your order number and reason for return.
- Refund Mode: Refunds will be issued via the original payment method after inspection.
3. Exchange Policy
We offer exchanges only if the item is defective or damaged. Please contact us within 48 hours of delivery with photos as proof.
4. Cancellation Policy
Orders can be cancelled before they are shipped. Once dispatched, cancellation is not possible. Refund will be processed within 5–7 working days.
5. Contact Us
For shipping or return-related queries, please reach out to us:
Email: sharmaflower@gmail.com
Phone: +91-9560924367
